eKYC solution is one of the core pillars of the Digital Banking model. Now when most banks are relying on mobile apps to interact with customers, an end-to-end eKYC solution is the more relevant venue to onboard customers than manual processing that is traditionally conducted at bank offices.

This article will walk you through a number of key considerations when evaluating vendors for your eKYC solution. You will also find some tactics to question your bidders.